Call the public works department at 763-592-6777.

Call the public works department at 763-592-6777.

If a resident wishes to see changes to existing traffic control signs or would like additional signage, the city has a traffic control request form that can be filled out and submitted to Public Works. The Public Works Director, Police Chief, and City Engineer evaluate the request, and if a traffic issue is present, Public Works will make necessary adjustments or additions to the signage.

Traffic Control Request Application 

In most circumstances Xcel Energy maintains the street lights in New Hope. More information can be found on the Street Lighting web page.

Streets are swept once in the spring and once in the fall. Areas near priority bodies of water like Northwood Lake and Meadow Lake are swept more frequently.

Street crews will operate snow removal operations when there is a snowfall of more than two inches or if conditions warrant plowing. The crews will begin plowing shortly after the storm subsides. The city is divided into nine routes for snow and ice control operations. 

Per city ordinance there is no parking on city streets from 2 a.m. to 6 a.m. year round. This parking ban is strictly enforced during the winter months. No parking is allowed on city streets between 2 a.m. and 6 a.m. When possible this is the time frame in which the city will plow the city streets. Vehicles will be ticketed and towed if they obstruct the progress of snow plows. 

Warn your children about the dangers of playing in the snow banks made by the plows. Plow operators cannot see children playing in the snow banks. Parents and children need to be aware of the danger of playing in snow banks. This includes buildings 'forts' in snow banks. Plow trucks will continue to move snow on the snow banks over the days and weeks following large snow events which presents a serious danger to children.

While driving, do not follow the plow trucks as they back up often and unexpectedly. Keep a safe distance while driving behind the plow trucks. 

Occasionally snow plowing operations will result in damage to mailboxes. The city will repair the damage only if the mailbox and its supporting posts are properly located behind the curb line and if the damage is a result of actual contact by the snow plow. The city will not assume responsibility for damages that are caused by mailboxes that protrude into the street or that are damaged simply by the snow pressure on the post of the mailbox. It is the resident's responsibility to keep mailboxes and posts clear from large piles of snow. 

A standard design mailbox will be used for replacements. The city will not replace decorative or specialty mailboxes. Property owners install decorative materials in the right-of-way at their own risk.

Plugged driveways are an unavoidable side effect of a well-plowed street. The city apologizes for the inconvenience of the heavy snow pile that is built from the plows, but there is no way to avoid this issue. To reduce the frustration of shoveling out the end of the driveway twice, it is suggested that, if possible, you wait until the street is plowed to its full width before completing your snow removal. 

Residents are ultimately responsible for the removal of snow on sidewalks located on their property. The city removes snow on sidewalks as a courtesy to residents when staff time allows. Sidewalks are not plowed on overtime hours. 

Residents are also responsible for clearing snow from any fire hydrants located on their property. If you are physically unable to clear your hydrant, please call the Public Works Department at 763-592-6777. 

Most cul-de-sacs have limited snow storage with driveways, mailboxes and fire hydrants occupying most of the possible snow storage areas. Because of limited storage in some yards, other homes do receive more snow. Plow drivers are responsible for getting all of the snow off of the street.

The plows have no control over how much snow is placed in resident driveways. The volume will vary depending on the amount of snowfall. Some residents may have more snow plowed into their driveway than their neighbors, this is because of the drifting of snow prior to plowing, or because of how the plows operate. Plow drivers have no control over how much snow is piled at resident driveways, and it is the resident's responsibility to remove piled snow from driveways.

Please call public works at 763-592-6777 to report the issue along with your name and address. Public works will schedule the repair for early summer. 

The city hires a licensed private contractor to spray for weeds at least once a year. To report weed issues please use the city's online reporting system.

Call public works at 763-592-6777 or use the city's online reporting system.

Call the public works at 763-592-6777 or use the city's online reporting system. If you see vandalism in progress, call 911.

Parks maintenance staff picks up trash once a week year round from the trash receptacles in city parks. At times, trash cans may be overflowing due to unexpected high use. Please call the public works department at 763-592-6777 or by using the city's online reporting system to report the location of an overflowing trash can in the park.

During the summer months all of the ballfields are dragged at least once per week. If for some reason there is an excess amount of plant material growing in the ball field, please report the issue to the public works department at 763-592-6777 or by using the city's online reporting system.