City of New Hope COVID-19 Operational Updates

City of New Hope COVID-19 Operational Updates
Posted on 04/20/2020

Updated on 6/1/2020

Beginning June 1, 2020, all city staff has returned to working at city facilities with a number precautionary measures put into place to protect their health and well-being. We encourage you to continue to reach out via phone, email and the city website.


  • Police and fire-rescue services continued to be staffed.
  • With emergency response being the main priority, police staff will not be providing fingerprinting services for the public until further notice.

Parks and Recreation

  • All Parks & Recreation in-person activities, classes, programs, events and facility rentals are canceled or postponed through June 30. However, there are a number of virtual class options available at
  • The golf course is open with additional precautionary measures in place.
  • The ice arena is open for ice rentals, with additional precautionary measures in place.
  • Playgrounds and courts are all open. Playgrounds, park equipment, picnic tables and benches are not cleaned or sanitized, use at your own risk.

  • Social distancing guidelines must be followed when using the parks. Please follow the Governor’s current guidelines on group sizes and the Outdoor Recreation Guidelines set by the MN DNR.

Public Works

  • Utility payments can be made 24/7 in the following ways. Online at, by calling 844.869.3219, or dropping off at the public works or city hall drop boxes. Please call 763.592.6750 during office hours for any utility billing questions.

Community Development/Inspections

  • The city continues to issue building, plumbing, mechanical and electrical permits. Completed applications may be mailed to
  • In-person inspections are not being conducted at this time. Inspections via texted pictures and FaceTime may be scheduled by calling 763.531.5127.


  • City hall will be open for council meetings. To abide by the recommendation of fewer than 10 individuals gathering, some staff and council members will be remote. Residents and businesses are encouraged not to attend meetings at city hall, but instead participate virtually (details for connection are available within the meeting on the city calendar). The agenda packets will be available on the city website before the meetings.
  • Personnel board meetings will be held as posted on the personnel board page.    


  • As the pandemic is expected to continue for the foreseeable future, the city clerk is working closely with Hennepin County and the Secretary of State’s election offices to monitor the evolving situation and make plans for any changes.
  • It is important to note that all Minnesota voters can vote by mail using the absentee voting process for the Aug. 11 Primary Election and Nov. 3 General Election. Absentee ballots will be mailed beginning June 26 for the Primary Election and Sept. 18 for the General Election. Visit for more information or to request an absentee ballot.

The New Hope Emergency Management Team is closely monitoring and responding to the spread of the novel coronavirus or COVID-19. The city of New Hope will continue to follow the guidance of experts at the Center for Disease Control and the Minnesota Department of Health regarding precautionary measure and actions taken.

This article will be updated as the situation evolves.

Mayor Kathi Hemken/CCX Media Update Videos