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Privacy Policy

The city of New Hope Privacy Policy discloses the information gathering practices of the city regarding use of the city’s website. The purpose of this policy is to inform website users about the types of information gathered when visiting our website, how we may use that information, and whether we disclose it to anyone. This policy applies only to the city website, under the official domain name, www.ci.new-hope.mn.us.

No personally identifiable information is collected about visitors who simply browse this website or who download information from it. If you participate in a survey or send an e-mail, your e-mail address and the contents of the e-mail and information volunteered in response to the survey will be collected. Visitors who request services available through this website may be required to furnish additional information which may be required by law or which is necessary to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or in-person visit to a city facility.

The information collected includes:

The city does not sell any of the information collected for any purpose. This information is used to help make our website more useful for visitors. Learning about the number of visitors to our website and the types of technology used, helps us to improve this website and the services we offer.

For both security purposes and to maintain services, the city’s network may use software programs to identify attempts to gain unauthorized access or to damage or misuse the city’s website. In the event that a potential security threat is recognized, identifying information about the user and the questionable computer activity may be retained and reviewed for security-related purposes and law enforcement officials.