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Home / Departments / Public Works / Streets and Parks Maintenance / Frequently Asked Questions for Streets and Parks Maintenance

Frequently Asked Questions
for Streets and Parks Maintenance

Whom should I call if I see a street sign down or vandalized?
Call the Public Works Department at 763-592-6777.

Whom do I call to request a needed street repair?
Call the Public Works Department at 763-592-6777.

Whom do I call to report a traffic signal problem?
Call Hennepin County Public Works at 612-596-0300.

Whom do I call to report a street light outage?
Call Xcel Energy at 1-800-895-1999.

When does the city sweep the streets?
Streets are swept once in the spring and again in the fall.

Why is there so much snow in my driveway?
Unfortunately, we have no control over how much snow is placed in your driveway.
The volume typically depends on the amount of snowfall.

I have more snow in my driveway than my neighbor. Why?
The city has no way of controlling the amount of snow deposited in your driveway. Many times it depends on the amount of snow storage available in the boulevard or how much drifting is near your driveway.

The City snow plow damaged my boulevard, will the City repair the damage?
Please call Public Works at 763-592-6764 to report your name and address. Public Works will schedule the repair for early summer.

The snow plow operator knocked over my mailbox, whom do I talk to about the repair?
Call Public Works at 763-592-6764 and the Street Supervisor will check the damage to determine if the mailbox was damaged by a mechanical piece of the snow plow or just the sheer weight of the snow. Most mailbox damage is from a lack of maintenance, such as a rotted post. Please check your mailbox post annually to determine the structural quality.

I live in a cul-de-sac and I receive more snow in my yard than the other neighbors in my cul-de-sac, why is this?
Most cul-de-sacs have limited snow storage, with driveways, mailboxes, and fire hydrants occupying most of the possible snow storage areas. Because of the limited snow storage areas in some yards, some homes do receive more snow than others.

When is the city going to spray the weeds at our neighborhood park?
The city sprays for weeds at least once a year. Staff members will begin spraying for weeds when weather conditions allow.

Whom do I call to report playground equipment that needs repair?
Call the Parks and Recreation Department at 763-531-5151.

Whom do I call to report vandalism in a park?
Call the Parks and Recreation Department at 763-531-5151.

When does the city pick up the trash at my neighborhood park?
Park Maintenance staff picks up trash twice a week during the summer months from trash receptacles in city parks. At times, trash cans may be overflowing due to unexpected high use. Please call the Parks and Recreation Department at 763-531-5151 to report the location of an overflowing trash can in the park.

How are ball fields maintained to control weeds and other plant growth?
During the summer months all the ball fields are dragged at least once per week. If for some reason there is an excess amount of plant material growing in the ball field, call 763-531-5151.